/ AI Agents

Autonomous intelligence, deployed.

Ship AI agents that reason, act, and learn across support, sales, voice, and operations.

74%
avg. manual work eliminated
3.1×
throughput per operator
9 min → 45s
median cycle time
24/7
always-on execution
/ Capabilities

Eight surfaces, one intelligence layer.

Every CapraZone agent is composed from the same substrate — a shared reasoning core, memory, and tool graph — then specialised for the surface it lives on. No brittle prompt kits; production-grade systems from day one.

Customer Support AI

24/7 tier-1 resolution across chat, email, and voice.

Sales AI

Prospecting, qualification, and follow-through at machine speed.

Voice AI

Human-quality voice for inbound and outbound calls.

Knowledge AI

Retrieval-augmented answers grounded in your data.

WhatsApp AI

Conversational commerce on the channels customers use.

Email AI

Draft, triage, and reply with your team's tone and rules.

Internal AI

Copilots for finance, HR, and ops teams.

Operations AI

Agentic workflows that execute across your stack.

/ Architecture

A cognitive loop, engineered for production.

Perceive → reason → act → learn. Every phase is instrumented, evaluated, and swappable.

— 01

Perceive

Multi-modal ingestion from CRM events, tickets, voice, documents, and telemetry — normalised into a unified context graph.

— 02

Reason

Task-specific reasoning chains combine LLMs, tools, and business rules with guardrails, evaluations, and cost controls.

— 03

Act

First-class connectors execute writes against Salesforce, HubSpot, Slack, ERPs, ticketing, calendars, payment rails, and databases.

— 04

Learn

Every outcome is scored and stored. Prompts, tools, and routing policies auto-tune from real production traffic.

/ Use Cases

Where teams deploy CapraZone agents first.

Support

Autonomous Support Desk

Deflects 60–80% of tier-1 volume with grounded answers, escalates cleanly with full context handoff.

Sales

Outbound SDR Fleet

Researches accounts, personalises multi-touch sequences, books meetings, and updates CRM in real time.

Voice

Voice Concierge

Sub-500ms latency phone agents that qualify, schedule, and take payment — indistinguishable from staff.

Internal

Ops Copilot

Chat-native workflows for finance close, HR onboarding, and procurement approvals across your stack.

Docs

Document Intelligence

Extracts, validates, and routes contracts, invoices, and clinical notes with human-in-the-loop review.

Knowledge

Knowledge Base Agent

Live-syncs with Notion, Confluence, Drive, and Zendesk — always answers from the latest source of truth.

/ Stack

Model-agnostic. Tool-obsessed.

We pick the right model for each hop and route around outages, price shifts, and quality drift automatically.

Reasoning
  • OpenAI GPT-5
  • Anthropic Claude 4
  • Gemini 2.5
  • Open-weights (Llama, Qwen, Mixtral)
Retrieval
  • Pinecone
  • Weaviate
  • pgvector
  • Turbopuffer
Orchestration
  • LangGraph
  • Temporal
  • Inngest
  • Custom agent runtime
Observability
  • Langfuse
  • Braintrust
  • OpenTelemetry
  • Custom eval harness

Stop shipping bots. Ship systems.

Book a 30-minute discovery. We'll map three high-leverage agent deployments for your business.

Book discovery →